Operational Mortgage Lending Metrics

Framework to quantify the performance of mortgage operations

Hey there,

Welcome to all the new subscribers who've joined our mortgage tech newsletter over the past few weeks!

Today, let's continue our discussion on operational metrics.

In the last issue, I shared the library of mortgage origination metrics.

As promised, today, I'm publishing the framework behind the metrics in this library.

In this issue, I break down what metrics are to make it easier to identify, define, and measure metrics in mortgage operations.

The framework includes many diagrams, and due to its size, email clients are likely to cut it off.

There you'll find:

  • What a metric is

  • What a metric prototype is

  • What a metric measurement is

  • What operational metrics are

  • What operational metrics datasets are

  • What operational metrics measures are

  • What operational metrics dimensions are

I hope this issue will give you insight into Operational Mortgage Metrics and provide a few ideas on how to apply them to improve your mortgage operations.